​How we engage with our clients…
We are certified mediation specialists that investigate and understand your business and

performance issues and create and deliver customized programs, resulting in increased

productivity for your employees. We then support lasting change by ensuring that these skills

and tools we introduce become habits in every day practice.

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Our Services:
• Inter-Department Conflict Resolution
• Mergers/ Acquisitions
• Sales & HR Performance Strategies
• Communication Training
• Operational Role Definement
• Strategy Implementation
• Organizational Disagreement Facilitation
• HR and Management Mediation Training

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​Research shows that 60-80% of all difficulties in organizations stem from strained

relationships between employees, not from deficits in individual skill or motivation. 

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​Self Mediation

Our self mediation training will not only equip your team with the skills to identify the various types and stages of conflict, but it will also increase their knowledge of how to:

• Identify and anticipate conflicts arising from generational differences
• Navigate conflicts between different personality types and conflict styles
• Self-Mediate conflicts that arise between themselves and another team member
• Teach the self-mediation process to others within your organization
 

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​Managerial Mediation
The typical  manager spends 25-40% of his or her time dealing with workplace conflicts. That's one to two days of every work week.
Our managerial mediation is designed as a core leadership competency to increase the skill, knowledge and ability for mangers to:

• Resolve relational disputes between employees before conflict arises
• Mediate business problems in an effort to increase employee productivity
• Increase communication channels between individuals for dual benefit of the team and the organization
• Create social and behavioral balance to normalize future conflict

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​Performance Mediation
It is estimated that 65% of performance problems are due to bad relationships, not because of bad employees. As a result of that, most causes of suboptimal performance are relational, not individual, at their core.
Our performance mediation gets to the core of what  challenges, sets back, drives and motivates your employees. We have developed this course to help you:

• Manage individual underperformance to increase productivity
• Create individual expectations and performance guidelines to increase results
• Confront suboptimal results with increased stages of accountability
• Develop strategies for creating vision, recognition and promotion  in order to increase motivation

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Ernst & Young reports that the cost of losing and replacing an employee

may be as high as 150% of the departing employee's annual salary.



Mediation has a 90% success rate when completed under set, ​specific and professional guidance.​

 

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​How much is conflict costing you?



• How much time do you spend identifying, dealing with and resolving employee conflict?

• Has your organization experienced the rising gap in generational (mis)communication in your current workforce?
• Have you felt the effects of underperformance or turnover due to unresolved conflict between your employees?



We help you learn to identify and resolve potentially negative issues before they ever rise to the state of 'conflict'. Our goal is to help you be proactive in addressing challenges so you don't have to be reactive to future problems.

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From our first meeting, I was thoroughly impressed with their passion, approach and listening skills. We quickly executed a 30 day analysis and what they came back with was mind blowing. They uncovered many opportunities for improvement and broken processes. In some cases we were too close to the problem to see them and in others we were too egotistical to consider there might be a problem. We followed up that analysis with an overhaul and it's turned out to be one of the best decisions I have made as a leader.
Lee Pepper, CMO
Foundations Recovery Network